Reports to: Director of Programs and Services

FLSA Status: Exempt full time

Hours: 40 hours per week, 10am-6pm Monday through Friday, evening and weekend hours as needed or requested by supervisor. Hybrid work schedule with 2-3 days in the office.

Agency Description:

The National Alliance on Mental Illness of New York City (NAMI-NYC) is the only nonprofit organization providing direct support to family members caring for loved ones with serious mental illness, like major depression, bipolar disorder, and schizophrenia. We offer classes, 30+ support groups, family mentoring, a Helpline in English, Spanish, and 180+ languages, and more to peers and family members completely FREE regardless of income, insurance, or immigration status. (Even if you don’t apply to this role, check out our calendar and tell a family member or friend about us. It’s free to any New Yorker who needs mental health support. Really. www.naminyc.org/calendar)

NAMI-NYC not only provides virtual and in person free mental health programs and services to the community, but also fights for New Yorkers and our rights, including access to affordable, culturally responsive mental healthcare, peers not police in mental health crisis response, and investment in community-based programs. We also work to prevent people with serious mental illness experiencing further interaction with the criminal legal system and break an unjust, endless cycle of psychiatric hospitalizations, homelessness, and incarceration.

We aim to increase mental health access to communities of color, monolingual Spanish speakers, the LGBTQ+ community, the Deaf and hard of hearing, older adults, and other underserved communities. We also care about addressing our country’s mental health crisis, especially among young people. We care about suicide prevention and connecting all New Yorkers to the resources they need.

Check out our website at www.naminyc.org and follow us on social.

Position Description:

We are excited to continue to build our Program and Services team. We’re looking for our next incredible Manager of Education and Outreach, who is creative and has a can-do attitude. If you enjoy rolling up your sleeves and getting things done, you’ll likely be a great fit. We’re looking for an experienced peer (an individual living with a mental health challenge OR a family member of someone living with a mental health challenge) who is passionate about community outreach and education. Someone who can punch above their weight.

You have respect and compassion for individuals and families affected by mental illness. You will oversee and supervise all peer-led educational programs and outreach activities for people living with mental health issues as well as their families/supporters. You will manage the delivery of one of the most important mental health messages to New Yorkers — You are not alone; NAMI-NYC is here for you.

You’re a problem solver who embraces change and thrives in a fast-paced work setting. You are primarily responsible for overseeing the Education and Outreach team to ensure achievement of programmatic goals. This role is responsible for the overall operations related to Education and Outreach services as well as program development for the growth and ongoing quality improvement of these areas. You will work collaboratively with the entire programs and services team and the larger NAMI-NYC staff to advance programmatic strategic goals. We are a close-knit team of nearly 30 staff. The programs and services team takes pride in being the heart and soul of the organization. (We also really like taking mental health walks during lunch and singing karaoke at our holiday parties. And we’re NAMI-NYC, so it’s also okay to take your therapy session during the workday. We get it.)

The sky is the limit, and new ideas are expected and considered. We can’t wait to see what our next Manager of Education and Outreach can do.

Essential Duties and Responsibilities: To perform this job successfully, you must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Program Management and Staff Supervision

• Oversee education and outreach programs and monitor progress to ensure successful achievement of department goals and objectives.
• Develop and oversee strategic plans to enhance our reach within underserved communities and facilitate growth in education and outreach programs.
• Create and manage formal procedures to solicit feedback from program participants and volunteers to help inform programmatic improvements.
• Guide scheduling of education and outreach programs to ensure exposure/reach to specific areas of focus in alignment with the organization’s strategic priorities.
• Troubleshoot day to day challenges such as scheduling gaps, poor program participation, etc.and develop strategies to address these
• Provide direct supervision, ongoing support and mentoring to outreach and education staff.
• Conduct annual performance reviews of staff

Community Outreach

• Manage the organization’s outreach strategy in collaboration with Outreach Coordinator.
• Enhance the scope and community reach of all education programs and public education events
• Oversee development and implementation of special events related to outreach and education
• Administer strategies to identify new partnerships and enhance existing ones in order to execute outreach events that advance NAMI-NYC’s engagement with the community.
• Support the Outreach Coordinator in the development of public education events (panels, lectures or workshops) on relevant mental health topics for family members and peers.
• Conduct NAMI-NYC overview presentations externally to strategically relevant organizations.

Administrative

• Prepare and maintain records of programmatic areas and analyze data to identify trends and areas of improvements.
• Oversee and track programmatic deliverables.
• Manage reporting related to government contracts, grants, foundations and other funding sources to ensure compliance with deliverables.
• Develop budgets for each programmatic area in collaboration with program staff

General

• Attend internal and external meetings
• Work with the Communications Department to promote programs in emails, newsletter, and social media as well as the NAMI-NYC website
• Participate in special projects/initiatives as requested.
• Other duties as assigned

What Makes You Successful

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• You possess a Master’s degree
• You have 5+ years’ experience in the mental health field
• You have basic knowledge of and experience with mental illness, recovery and the mental health system – either personally or through a family member.
• You have experience in program management, conducting presentations and staff supervision.
• You are a people person with strong interpersonal and team building skills.
• You’re a strong communicator (written and oral)
• You are a people person with strong outreach and relationship building skills.
• You are committed to NAMI-NYC’s mission.
• You embrace diversity and work effectively with different populations with a high level of integrity, diplomacy, and initiative.
• You are proficient in the use of personal computers, Zoom, Microsoft applications, and electronic record keeping systems.
• You are a detail-oriented multitasker with strong administrative and organizational skills.
• You have a go-with-the-flow attitude and sense of humor–that’s nonprofit life.
• Ideally, you speak more than one language- bilingual English/Spanish strongly preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Salary & Benefits:

• Salary Range: $60,000 to $75,000
• Generous PTO policy
• Medical, dental and vision coverage
• 401K retirement plan
• Transitchek (when applicable)

To apply: Send cover letter and resume to jobs@naminyc.org Be sure to put Manager of Education and Outreach in the subject line. Resumes submitted without a cover letter will not be considered. No phone calls, please.

Position Title: In Our Own Voice (IOOV) Program Coordinator (Part Time)

Reports to: Manager of Education and Outreach

Hours: 20 hours per week to be scheduled during NAMI-NYC hours of operation which are Monday-Friday 10am-6pm. Staff work a hybrid work schedule with 2-3 days in the office.

Evening and weekend hours as needed or requested by supervisor.

Salary: $25/hour

Organization Description: The National Alliance on Mental Illness of New York City (NAMI-NYC) is the only nonprofit organization providing direct support to family members caring for loved ones with serious mental illness, like major depression, bipolar disorder, and schizophrenia. We offer classes, 30+ support groups, family mentoring, a Helpline in English, Spanish, and 180+ languages, and more to peers and family members completely FREE regardless of income, insurance, or immigration status. (Even if you don’t apply to this role, check out our calendar and tell a family member or friend about us. It’s free to any New Yorker who needs mental health support. Really. www.naminyc.org/calendar)

NAMI-NYC not only provides virtual and in person free mental health programs and services to the community, but also fights for New Yorkers and our rights, including access to affordable, culturally responsive mental healthcare, peers not police in mental health crisis response, and investment in community-based programs. We also work to prevent people with SMI experiencing further interaction with the criminal legal system and break an unjust, endless cycle of psychiatric hospitalizations, homelessness, and incarceration.

We aim to increase mental health access to communities of color, monolingual Spanish speakers, the LGBTQ+ community, the Deaf and hard of hearing, older adults, and other underserved communities. We also care about addressing our country’s mental health crisis, especially among young people. We care about suicide prevention and connecting all New Yorkers to the resources they need.

Check out our website at www.naminyc.org and follow us on social.

Position Description:

We are excited to continue to build our Program and Services team. We’re looking for our next incredible IOOV Program Coordinator, who is creative and has a can-do attitude. If you enjoy rolling up your sleeves and getting things done, you’ll likely be a great fit. We’re looking for an experienced peer (an individual living with a mental health challenge OR a family member of someone living with a mental health challenge) who is passionate about community education and working with volunteers. Someone who can punch above their weight.

You have respect and compassion for individuals and families affected by mental illness. You will recruit, train and coordinate volunteers to provide a peer-led educational presentation for people living with mental health issues as well as their families/supporters and will deliver one of the most important mental health messages to New Yorkers — You are not alone; NAMI-NYC is here for you.

You’re a problem solver who embraces change and thrives in a fast-paced work setting. You are responsible for administering the In Our Own Voice Program – a public presentation that offers insight into the hope and recovery possible for people living with a mental illness. We are a close-knit team of nearly 30 staff and the programs and services team takes pride in being the heart and soul of the organization. (We also really like taking mental health walks during lunch and singing karaoke at our holiday parties. And we’re NAMI-NYC, so it’s also okay to take your therapy session during the workday. We get it.)

The sky is the limit, and new ideas are not only welcomed but encouraged. We can’t wait to see what our next IOOV Program Coordinator can do.

Essential Duties and Responsibilities:

To perform this job successfully, you must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Plan and coordinate all logistics related to the IOOV program
  • Respond to presentation requests
  • Outreach to community organizations to promote the program and schedule presentations
  • Assign volunteer presenters to each request
  • Submit stipend requests/report forms
  • Provide ongoing support to IOOV volunteers
• Enter program data in the internal databases and report data monthly to document progress and outcomes
• Maintain a monthly calendar of presentations
• Maintain spreadsheet with updated presentation information
• Recruit and train volunteers to expand group of presenters available
• Arrange periodic debriefing and planning meetings to maintain growth and quality of program as well as build community among volunteers
• Attend internal and external meetings
• Work with the Communications Department to promote programs in emails, newsletter, and social media as well as the NAMI-NYC website

What Makes You Successful:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• You possess a Bachelor’s degree.
• You have 2+ years’ experience in the mental health field
• You have experience in program and volunteer coordination
• You have basic knowledge of and experience with mental illness, recovery and the mental health system – either personally or through a family member
• You embrace diversity and work effectively with different populations with a high level of integrity, diplomacy, and initiative.
• You are proficient in the use of personal computers, Zoom, Microsoft applications,
• You are a detail-oriented multitasker with strong administrative and organizational skills
• You have a go-with-the-flow attitude and sense of humor–that’s nonprofit life.
• Ideally, you speak more than one language–bilingual English/Spanish strongly preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Your Application:

Send cover letter and resume to jobs@naminyc.org Be sure to put IOOV Program Coordinator in the subject line. Resumes submitted without a cover letter will not be considered. No phone calls, please.

Position Title: Outreach Coordinator 

Reports to: Manager of Education and Outreach 

FLSA Status: Non-Exempt full time 

Hours: 40 hours per week, 10am-6pm Monday through Friday, evening and weekend hours as needed or requested by supervisor. Hybrid work schedule with 2-3 days in the office.  

About NAMI-NYC:

The National Alliance on Mental Illness of New York City (NAMI-NYC) is the only nonprofit organization providing direct support to family members caring for loved ones with serious mental illness, like major depression, bipolar disorder, and schizophrenia. We offer classes, 30+ support groups, family mentoring, a Helpline in English, Spanish, and 180+ languages, and more to peers and family members completely FREE regardless of income, insurance, or immigration status. (Even if you don’t apply to this role, check out our calendar and tell a family member or friend about us. It’s free to any New Yorker who needs mental health support. Really. www.naminyc.org/calendar)  

NAMI-NYC not only provides virtual and in person free mental health programs and services to the community, but also fights for New Yorkers and our rights, including access to affordable, culturally responsive mental healthcare, peers not police in mental health crisis response, and investment in community-based programs. We also work to prevent people with SMI experiencing further interaction with the criminal legal system and break an unjust, endless cycle of psychiatric hospitalizations, homelessness, and incarceration.   

We aim to increase mental health access to communities of color, monolingual Spanish speakers, the LGBTQ+ community, the Deaf and hard of hearing, older adults, and other underserved communities. We also care about addressing our country’s mental health crisis, especially among young people. We care about suicide prevention and connecting all New Yorkers to the resources they need.   

Check out our website at www.naminyc.org and follow us on social.  

Position Description:

We are excited to continue to build our Program and Services team. We’re looking for our next incredible Outreach Coordinator, who is creative and has a can-do attitude. If you enjoy rolling up your sleeves and getting things done, you’ll likely be a great fit. We’re looking for an experienced peer (an individual living with a mental health challenge OR a family member of someone living with a mental health challenge) who is passionate about community outreach and education. Someone who can punch above their weight.

You have respect and compassion for individuals and families affected by mental illness. You will be the face of NAMI-NYC at community events/activities to help spread awareness of our FREE mental health programs. You will coordinate peer-led educational programs for people living with mental health issues as well as their families/supporters and will deliver one of the most important mental health messages to New Yorkers — You are not alone; NAMI-NYC is here for you.

You’re a problem solver who embraces change and thrives in a fast-paced work setting. You are primarily responsible for administering and coordinating the agency’s Public Education events, as well as maintaining all community outreach activities — for our ultimate shared goal: helping families and individuals affected by mental illness build better lives. We are a close-knit team of nearly 30 staff and the program and services team takes pride in being the heart and soul of the organization. (We also really like taking mental health walks during lunch and singing karaoke at our holiday parties. And we’re NAMI-NYC, so it’s also okay to take your therapy session during the workday. We get it.)

The sky is the limit, and new ideas are not only welcomed but encouraged. We can’t wait to see what our next Outreach Coordinator can do.

Essential Duties and Responsibilities:

To perform this job successfully, you must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Community Outreach

• Engage and participate in community outreach to increase visibility and promote awareness of NAMI-NYC’s services within the NYC community by:
  • Enhancing current collaborative partnerships
  • Identifying and creating new collaborative partnerships
• Work closely with community partners to plan and execute outreach event(s) that advance NAMI-NYC’s engagement with the community
• Maintain a calendar of outreach activities, including presentations, community events, tabling, workshops, etc.

Public Education Events

• Develop, implement and coordinate psychoeducation events (panels, lectures or workshops) on relevant mental health topics for family members and peers. (e.g. choose a topic, reach out, identify and vet appropriate speaker(s), coordinate ASL and Spanish interpretation services with vendor, manage flow of conversation and questions during event, create follow up email with additional resources, etc.)
• Develop community partnerships and strategic alliances that will lead to public education events.

General

• Attend internal and external meetings
• Work with the Communications Department to promote programs in emails, newsletter, and social media as well as the NAMI-NYC website
• Enter all program data in the internal database(s) and report data regularly
• Other duties as assigned

What Makes You Successful:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• You possess a Bachelor’s degree. Master’s degree preferred
• You have 3+ years’ experience in the mental health field
• You have experience in conducting presentations and public event planning, and enjoy public speaking whether presenting or moderating.
• You’re a strong communicator (written and oral)
• You are a people person with strong outreach and relationship building skills.
• You embrace diversity and work effectively with different populations with a high level of integrity, diplomacy, and initiative.
• You are proficient in the use of personal computers, Zoom, Microsoft applications, Eventbrite and electronic record keeping systems. Experience managing live events with live interpretation a plus.
• You are a detail-oriented multitasker with strong administrative and organizational skills
• You have a go-with-the-flow attitude and sense of humor–that’s nonprofit life.
• Ideally, you speak more than one language–bilingual English/Spanish strongly preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Salary & Benefits:

• Salary Range: $50,000 to $60,000
• Generous PTO policy
• Medical, dental and vision coverage
• 401K retirement plan
• Transitchek (when applicable)

Your Application:

Send cover letter and resume to jobs@naminyc.org Be sure to put Outreach Coordinator in the subject line. Resumes submitted without a cover letter will not be considered. No phone calls, please. 

Reports to:  Video Producer

FSLA Status: Internship

Hours: 16-20 hours per week, 2-3 days per week.

About NAMI-NYC:

The National Alliance on Mental Illness of New York City (NAMI-NYC) helps individuals and families affected by mental illness build better lives through education, support, and advocacy. As one of the largest affiliates of the National Alliance on Mental Illness, we work collaboratively with other stakeholders in the community to educate the public, advocate for legislation, reduce stigma and improve the mental health system. See www.naminyc.org for details.

Position Description:

NAMI-NYC seeks a Production Assistant Intern who will assist and work closely with our Video Producer to create culturally responsive, multilingual, and accessible videos and content elevating NAMI-NYC’s programs, events, outreach, partnerships, as well as for anti-stigma and advocacy campaigns. The person in this role will assist during all the stages of production, including but not limited to preparing documents before the shoot, setting up the camera, helping with lighting and recording audio, and footage management.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist our Video Producer during all phases of production.
• Make sure all necessary paperwork gets completed prior to shoots.
• Ensure that all equipment is charged and readily available for a successful shoot.
• Assist on set with sound and lighting as needed.
• Set up and break down recording equipment before and after use.
• Store and organize footage.

Qualifications:

• Commitment to NAMI-NYC’s mission.
• Knowledge of pre-production fundamentals.
• Curious and problem solver team player. Highly organized and works collaboratively.
• Knowledge of camera equipment (SLR equipment.)
• Familiar with studio lighting equipment and audio recording equipment.
• Knowledge of Adobe Premiere.
• Sense of humor.
• Bilingual English/Spanish is a plus.

Physical Demands:

The intern must occasionally lift and/or move video equipment, such as a camera, tripods, and lights.

Salary & Benefits:

This is an internship for school credit.

The above description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Your Application:

Send cover letter and resume to jobs@naminyc.org. Be sure to put PRODUCTION ASSISTANT INTERN in the subject line. Please include a link to your reel. Resumes submitted without a cover letter will not be considered. No phone calls, please.