Reports to: Manager of Education and Outreach 

FLSA Status: Non-Exempt full time 

Hours: 32 hours per week, 10am-6pm Monday through Thursday and 10am to 2pm on Friday, evening and weekend hours as needed or requested by supervisor. Hybrid work schedule with 2-3 days in the office.  

About NAMI-NYC:

The National Alliance on Mental Illness of New York City (NAMI-NYC) is the only nonprofit organization providing direct support to family members caring for loved ones with serious mental illness, like major depression, bipolar disorder, and schizophrenia. We offer classes, nearly 40 support groups, family mentoring, a Helpline in English, Spanish, and 180+ languages, and more to peers and family members completely FREE regardless of income, insurance, or immigration status. (Even if you don’t apply to this role, check out our calendar and tell a family member or friend about us. It’s free to any New Yorker who needs mental health support. Really. www.naminyc.org/calendar)  

NAMI-NYC not only provides virtual and in person free mental health programs and services to the community, but also fights for New Yorkers and our rights, including access to affordable, culturally responsive mental healthcare, peers not police in mental health crisis response, and investment in community-based programs. We also work to prevent people with SMI experiencing further interaction with the criminal legal system and break an unjust, endless cycle of psychiatric hospitalizations, homelessness, and incarceration.   

We aim to increase mental health access to communities of color, monolingual Spanish speakers, the LGBTQ+ community, the Deaf and hard of hearing, older adults, and other underserved communities. We also care about addressing our country’s mental health crisis, especially among young people. We care about suicide prevention and connecting all New Yorkers to the resources they need.   

Check out our website at www.naminyc.org and follow us on social.  

Position Description:

We are excited to continue to build our Program and Services team. We’re looking for our next incredible Community Outreach Specialist, who is creative and has a can-do attitude. If you enjoy rolling up your sleeves and getting things done, you’ll likely be a great fit. We’re looking for an experienced peer (an individual living with a mental health challenge OR a family member of someone living with a mental health challenge) who is passionate about community outreach and engagement. Someone who can punch above their weight and help position NAMI-NYC as the #1 resource in NYC for free mental health support. 

You have respect and compassion for individuals and families affected by mental illness. You will be the face of NAMI-NYC at community events/activities to help spread awareness of our FREE mental health programs. You will establish, strengthen and support community outreach by partnering with community-based service providers, faith-based organizations, hospitals, colleges, etc. and will deliver one of the most important mental health messages to New Yorkers – You are not alone; NAMI-NYC is here for you.    

You’re a problem solver who embraces change and thrives in a fast-paced work setting. You are primarily responsible for all community outreach activities including “NAMI-NYC Overview” and “Mental Health 101” presentations, participating on panels, workshops, events, tabling etc.in order to effectively communicate our mission of helping families and individuals affected by mental illness build better lives. Your critical, “boots on the ground” outreach activities serve to promote interest amongst community providers in broader partnerships with NAMI-NYC and your work will function as a direct pipeline to connect community allies to our programming.  We are a close-knit team of nearly 30 staff and the programs and services team takes pride in being the heart and soul of the organization. (We also really like taking mental health walks during lunch and singing karaoke at our holiday parties. And we’re NAMI-NYC, so it’s also okay to take your therapy session during the workday. We get it.)  

The sky is the limit, and new ideas are not only welcomed but encouraged. We can’t wait to see what our next Community Outreach Specialist can do.  

Essential Duties and Responsibilities:

To perform this job successfully, you must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Community Outreach 

• Engage and participate in community outreach to increase visibility and promote awareness of NAMI-NYC’s programs and services within the NYC community especially high need areas of the Bronx and Brooklyn by: 
• Enhancing current collaborative partnerships 
• Identifying and creating new collaborative partnerships 
• Seek, develop and maintain outreach partnerships, creating and implementing community outreach activities, and programs. 
• Identify, organize and participate in community events such as health fairs, workshops, panels,tabling etc aimed at raising mental health awareness and reducing stigma 
• Develop strategies to help build community awareness of NAMI-NYC programs and services. 
• Maintain a calendar of outreach activities, including presentations, community events, tabling, workshops, etc. 
• Deliver “Mental Health 101” and “NAMI-NYC Overview” presentations in target communities throughout NYC. 
• Maintain accurate and timely records/data of outreach activities 
• Collect and organize printed marketing materials and branded giveaways to bring to community events. 

General 

• Attend internal and external meetings 
• Work with the Communications Department to promote programs in emails, newsletter, and social media as well as the NAMI-NYC website 
• Maintain an up-to-date schedule of community outreach activities planned and/or in development.  
• Enter all program data in the internal database(s) and report data regularly and accurately  
• Other duties as assigned 

What Makes You Successful:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• You possess a Bachelor’s degree. Master’s degree preferred 
• You have 3+ years’ experience in the mental health field 
• You have 3+ years experience in community outreach with proven success at building strong partner relationships within high need communities in NYC 
• You are a people person with strong outreach and relationship building skills. 
• You display cultural competence and a strong commitment to working within underserved communities e.g., Latino/Latinx and Black communities 
• You are enthusiastic and passionate about traveling throughout NYC to meet people and raise awareness about NAMI-NYC 
• You have excellent presentation skills and enjoy public speaking. 
• You have basic knowledge of and experience with mental illness, recovery and the mental health system – either personally or through a family member. 
• You’re a strong communicator (written and oral)  
• You are proficient in the use of personal computers, Zoom, Microsoft applications, and electronic record keeping systems. You are a detail-oriented multitasker with strong administrative and organizational skills  
• You have a go-with-the-flow attitude and sense of humor–that’s nonprofit life.   
• Ideally, you speak more than one language- bilingual English/Spanish strongly preferred 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. 

Salary & Benefits: 

• Salary Range: $50,000 to $60,000 
• Generous PTO policy 
• Medical, dental and vision coverage 
• 401K retirement plan 
• Transitchek (when applicable) 

To Apply:

Send cover letter and resume to jobs@naminyc.org. Be sure to put Community Outreach Specialist in the subject line. Resumes submitted without a cover letter will not be considered. No phone calls, please. 

Reports to: Manager of Support Groups 

Hours: 32 hours per week, 10am-6pm Monday through Thursday and 10am to 2pm on Friday, evening and weekend hours as needed or requested by supervisor. Hybrid work schedule with 2-3 days in the office.  

AGENCY DESCRIPTION: 

The National Alliance on Mental Illness of New York City (NAMI-NYC) is the only nonprofit organization providing direct support to family members caring for loved ones with serious mental illness, like major depression, bipolar disorder, and schizophrenia. We offer classes, 30+ support groups, family mentoring, a Helpline in English, Spanish, and 180+ languages, and more to peers and family members completely FREE regardless of income, insurance, or immigration status. (Even if you don’t apply to this role, check out our calendar and tell a family member or friend about us. It’s free to any New Yorker who needs mental health support. Really. www.naminyc.org/calendar)  

NAMI-NYC not only provides virtual and in person free mental health programs and services to the community, but also fights for New Yorkers and our rights, including access to affordable, culturally responsive mental healthcare, peers not police in mental health crisis response, and investment in community-based programs. We also work to prevent people with SMI experiencing further interaction with the criminal legal system and break an unjust, endless cycle of psychiatric hospitalizations, homelessness, and incarceration.   

We aim to increase mental health access to communities of color, monolingual Spanish speakers, the LGBTQ+ community, the Deaf and hard of hearing, older adults, and other underserved communities. We also care about addressing our country’s mental health crisis, especially among young people. We care about suicide prevention and connecting all New Yorkers to the resources they need.  See www.naminyc.org for details. 

POSITION DESCRIPTION: 

We are excited to continue to build our Program and Services team. We’re looking for our next incredible Family Support Groups Coordinator, who is creative and has a positive can-do attitude. This role will be primarily responsible for the day to day logistics to coordinate and expand the NAMI-NYC Support Groups. If you enjoy rolling up your sleeves and getting things done, you’ll likely be a great fit. We’re looking for for an experienced peer; a family member of someone living with a mental health challenge, who is passionate about directly supporting the recruitment, training and development of support group volunteers and facilitating themselves when needed. Someone who can punch above their weight.   

You have respect and compassion for individuals and families affected by mental illness. You have a warm and inviting approach to engaging volunteers and love to work as part of a team, You enjoy serving as the point of contact for NAMI-NYC support group volunteers and can juggle multiple competing priorities with proven success. The Family Support Groups Coordinator will work collaboratively with the entire programs and services team and the larger NAMI-NYC staff to deliver one of the most important mental health messages to New Yorkers — You are not alone; NAMI-NYC is here for you.   

 
You’re a problem solver who embraces change and thrives in a fast-paced work setting. We are a close-knit team of nearly 30 staff and the program and services team takes pride in being the heart and soul of the organization. (We also really like taking mental health walks during lunch and singing karaoke at our holiday parties. And we’re NAMI-NYC, so it’s also okay to take your therapy session during the workday. We get it.)  

The sky is the limit, and new ideas are not only welcomed but encouraged. We can’t wait to see what our next Family Support Group can do. 

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Support Groups: NAMI-NYC offers 40 social and support groups for people living with mental illness and their family members. All support groups are run by NAMI-trained peers. The Family Support Groups Coordinator will: 

• Provide supervision and support to existing support group volunteers in collaboration with Manager and Peer Support Groups Coordinator 
• Create and maintain administrative systems to ensure smooth operation of Support Group programs 

• Ensure accurate data capture 
• Aid in recruitment of new family support group volunteers in collaboration with Manager and other team members  
• Provide support group coverage as needed when volunteers are absent or unable to cover their shift 
• Facilitate peer led family support groups 
• Facilitate volunteer meetings as needed; develop meeting agendas, write and distribute meeting summaries 

• Assist Manager in developing and updating volunteer training materials and facilitate volunteer trainings  
• Aid in development and implementation of new family support groups 
• Assist Manager in promoting new and/or existing support groups 
• Participate in all relevant and/or required meetings, presentations, conferences, events, trainings and/or special projects to advance program goals. 
• Other duties as assigned 

What makes you successful…  

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• You possess a Bachelor’s degree  

• You have 2+ years’ experience in mental health settings 
• You have respect and compassion for individuals and families affected by mental illness. 
• You possess basic knowledge of and experience with mental illness, recovery, and the mental health system – as a family member supporting a loved one with mental health challenges. 
• You’re a strong communicator (written and oral)  
• You are a people person with solid relationship building skills. 

• You embrace diversity and work effectively with different populations with a high level of integrity, diplomacy, and initiative. 
• You are proficient in the use of personal computers, Zoom, Microsoft applications, Google Calendar and electronic record keeping systems.  
• You are a detail-oriented multitasker with strong administrative and organizational skills  
• You have a go-with-the-flow attitude and sense of humor–that’s nonprofit life.   
• Ideally, you speak more than one language- bilingual English/Spanish strongly preferred 

• Administrative experience, volunteer coordination and/or training preferred 
• Experience facilitating groups or helpline background preferred 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. 

SALARY & BENEFITS: 

• Salary range- 50-60K 
• Generous PTO policy 
• Medical, dental and vision coverage 
• 401K retirement plan 
• Transitchek (when applicable) 

To apply: Send cover letter and resume to jobs@naminyc.org Be sure to put Support Groups Coordinator in the subject line.  Resumes submitted without a cover letter will not be considered. No Phone Calls, please. 

Reports to:  Video Producer

FSLA Status: Internship

Hours: 14-21 hours per week, 2-3 days per week. 

About NAMI-NYC:

The National Alliance on Mental Illness of New York City (NAMI-NYC) helps individuals and families affected by mental illness build better lives through education, support, and advocacy. As one of the largest affiliates of the National Alliance on Mental Illness, we work collaboratively with other stakeholders in the community to educate the public, advocate for legislation, reduce stigma and improve the mental health system. See www.naminyc.org for details.

Position Description:

NAMI-NYC seeks a Production Assistant Intern who will assist and work closely with our Video Producer to create culturally responsive, multilingual, and accessible videos and content elevating NAMI-NYC’s programs, events, outreach, partnerships, as well as for anti-stigma and advocacy campaigns. The person in this role will assist during all the stages of production, including but not limited to preparing documents before the shoot, setting up the camera, helping with lighting and recording audio, and footage management.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist our Video Producer during all phases of production.
• Make sure all necessary paperwork gets completed prior to shoots.
• Ensure that all equipment is charged and readily available for a successful shoot.
• Assist on set with sound and lighting as needed.
• Set up and break down recording equipment before and after use.
• Store and organize footage.
• Assist in the editing process.
• Reach out to TV networks, community partners and vendors for distribution. 

Qualifications:

• Commitment to NAMI-NYC’s mission.
• Knowledge of pre-production fundamentals.
• Curious and problem solver team player.
• Highly organized and works collaboratively.
• Knowledge of camera equipment (SLR equipment.)
• Familiar with studio lighting equipment and audio recording equipment.
• Knowledge of Adobe Premiere.
• Sense of humor.
• A second language is a plus. 

Physical Demands:

The intern must occasionally lift and/or move video equipment, such as a camera, tripods, and lights.

Salary & Benefits:

• This is an internship for school credit.
• MTA monthly card stipend. 

The above description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Your Application:

Send cover letter and resume to jobs@naminyc.org. Be sure to put PRODUCTION ASSISTANT INTERN in the subject line. Please include a link to your reel. Resumes submitted without a cover letter will not be considered. No phone calls, please.