Resources to help employees recognize distress in colleagues and provide compassionate, appropriate support.
We all have ups and downs, and noticing when a colleague might be struggling can really help them feel supported. Pay attention to changes in mood, behavior, or work patterns, and if it feels right, check in privately with care. The goal isn’t to fix anything, but just to listen, show empathy, and let them know they’re not alone.
- Notice – Look for changes in mood, behavior, or work patterns that might indicate a colleague is struggling.
- Check In – Ask privately, gently, and with care to open a supportive conversation.
- Listen – Show empathy, validate their experience, and avoid judgment or offering advice unless asked.
- Offer Resources – Share information about HR, EAP, benefits, or ERGs if they’re interested.
- Support in Crisis – Connect to professionals immediately if there is any risk of harm.
- Maintain Self-Care – Set boundaries, seek your own support, and take care of your well-being while supporting others.
Employee Resource Groups (ERGs) and peer support networks provide welcoming spaces where employees can connect, share experiences, and access support for mental health and well-being. You can participate in ways that feel comfortable, from joining discussions to organizing activities, and everyone is welcome regardless of their personal experience with mental health.
- Reach Out – Contact HR, an ERG coordinator, or a peer network organizer to learn how to get involved.
- Connect Safely – Attend meetings, small group discussions, or one-on-one check-ins in a supportive, confidential environment.
- Share and Listen – Offer guidance, exchange experiences, and learn from colleagues; respect confidentiality and boundaries.
- Participate at Your Comfort Level – Contribute ideas, help organize events, or simply observe and connect when ready.
- Lead or Advocate – If interested, help create or grow a group, suggest improvements, and encourage inclusive mental health practices.
- Foster a Supportive Culture – Help normalize mental health conversations, reduce stigma, and support peers through shared experiences.
As a mental health peer champion, you can help create a more inclusive workplace by listening, offering guidance, and connecting your colleagues to resources. Your support and awareness can make it easier for teammates to talk about mental health, feel understood, and access help when they need it.
- Offer Listening and Support– Check in with colleagues, provide a safe space, listen without judgment, and offer encouragement.
- Connect Colleagues to Resources – Share HR, EAP, or external mental health supports and guide employees to professional help when needed.
- Raise Awareness and Advocate – Participate in panels, workshops, and communications; normalize mental health conversations and reduce stigma; provide feedback to improve workplace mental health programs.
- Start Where You Can – Express interest to HR, an ERG leader, or your manager; begin with supportive conversations and learning about available resources.
- Maintain Confidentiality – Do not track or report conversations; share personal details only with HR or professionals if safety concerns arise.